Mine came with this pre installed and I didn't get a cd or serial number. I have registered it with my adobe ID and thus got the serial number that way. I can't access my dell downloads as it says service tag not supported even though the xps is only 3 months old. The service techs say they have no record of me getting the software. Its madness what can i do, it came with my system i remember ticking the box for it when purchasing. Where can i get the installation software.

One minute the service tech tells me it might be on my dell downloads if they can get it working. Able Explosion Effects For Video. A minute later he says it is never on my dell downloads.

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Now there are people in the same situation ripping their hair out both here and on the adobe forum as they do not offer a download of the standard version. Many say they were given a slip of paper with the serial on, I checked and got nothing like that. Its all very well dell switching to a download solution as opposed to dicss but it is problematic as many systems aren't recognised. How can i get the cd or a link to download my documentation doesn't seem to mention i chose the adobe acrobat preinstalled option?

Attention, Internet Explorer User Announcement: Jive has discontinued support for Internet Explorer 7 and below. In order to provide the best platform for continued innovation, Jive no longer supports Internet Explorer 7. Jive will not function with this version of Internet Explorer. Please consider upgrading to a more recent version of Internet Explorer, or trying another browser such as Firefox, Safari, or Google Chrome.

(Please remember to honor your company's IT policies before installing new software!) • • • •.